{"id":4890,"date":"2024-10-01T05:54:05","date_gmt":"2024-10-01T05:54:05","guid":{"rendered":"https:\/\/www.hibernoenglish.com\/politicas-de-cancelacion\/"},"modified":"2025-02-25T13:54:00","modified_gmt":"2025-02-25T13:54:00","slug":"politica-de-vendes","status":"publish","type":"page","link":"https:\/\/www.hibernoenglish.com\/ca\/politica-de-vendes\/","title":{"rendered":"Pol\u00edtica de Vendes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4890\" class=\"elementor elementor-4890 elementor-2291\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-703982d e-flex e-con-boxed e-con e-parent\" data-id=\"703982d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-622cd47 e-con-full e-flex e-con e-child\" data-id=\"622cd47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e443d1 elementor-widget elementor-widget-heading\" data-id=\"9e443d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Vendes, Anul\u00b7laci\u00f3 i Cancel\u00b7laci\u00f3 de Classes Particulars Online<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9c6a3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9c6a3e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;zigzag&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1800 5.8\" preserveAspectRatio=\"none\">\n  <path class=\"elementor-shape-fill\" d=\"M5.4.4l5.4 5.3L16.5.4l5.4 5.3L27.5.4 33 5.7 38.6.4l5.5 5.4h.1L49.9.4l5.4 5.3L60.9.4l5.5 5.3L72 .4l5.5 5.3L83.1.4l5.4 5.3L94.1.4l5.5 5.4h.2l5.6-5.4 5.5 5.3 5.6-5.3 5.4 5.3 5.6-5.3 5.5 5.3 5.6-5.3 5.5 5.4h.2l5.6-5.4 5.4 5.3L161 .4l5.4 5.3L172 .4l5.5 5.3 5.6-5.3 5.4 5.3 5.7-5.3 5.4 5.4h.2l5.6-5.4 5.5 5.3 5.6-5.3 5.5 5.3 5.6-5.3 5.4 5.3 5.6-5.3 5.5 5.4h.2l5.6-5.4 5.5 5.3L261 .4l5.4 5.3L272 .4l5.5 5.3 5.6-5.3 5.5 5.3 5.6-5.3 5.5 5.4h.1l5.7-5.4 5.4 5.3 5.6-5.3 5.5 5.3 5.6-5.3 5.4 5.3 5.7-5.3 5.4 5.4h.2l5.6-5.4 5.5 5.3L361 .4l5.5 5.3 5.6-5.3 5.4 5.3 5.6-5.3 5.5 5.3 5.6-5.3 5.5 5.4h.1l5.7-5.4 5.4 5.3 5.6-5.3 5.5 5.3 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5.6-5.3 5.5 5.3 5.6-5.3 5.4 5.3 5.7-5.3 5.4 5.3 5.6-5.3 5.5 5.4V0H-.2v5.8z\"\/>\n<\/svg>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52ec9bd elementor-invisible\" data-id=\"52ec9bd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38d4714 elementor-widget elementor-widget-text-editor\" data-id=\"38d4714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Pol\u00edtica<\/strong><strong>\u00a0de Vendes<\/strong><\/p>\n<p><strong>Proc\u00e9s de Compra:<\/strong><\/p>\n<ul>\n<li>Els clients poden reservar classes particulars en l\u00ednia o presencials a trav\u00e9s del nostre lloc web o per tel\u00e8fon.<\/li>\n<li>Totes les reserves seran confirmades mitjan\u00e7ant un correu electr\u00f2nic amb els detalls de la classe i la confirmaci\u00f3 del pagament.<\/li>\n<li>\u00a0<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Formes de Pagament:<\/strong><\/p>\n<ul>\n<li>Acceptem pagaments amb targetes de cr\u00e8dit, d\u00e8bit, transfer\u00e8ncies banc\u00e0ries i altres m\u00e8todes de pagament electr\u00f2nics especificats a la nostra plataforma.<\/li>\n<li>Tots els pagaments s&#8217;han de fer a la moneda local llevat que s&#8217;indiqui el contrari.<\/li>\n<li>\n<ul>\n<li>\n<ul>\n<li>\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Preus:<\/strong><\/p>\n<ul>\n<li>Els preus de les classes estan subjectes a canvis sense av\u00eds previ.<\/li>\n<li>Els preus inclouen impostos aplicables tret que s&#8217;indiqui el contrari.<\/li>\n<li>\n<ul>\n<li>\n<ul>\n<li>\n<ul>\n<li>\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Programaci\u00f3 i Lliurament de Classes:<\/strong><\/p>\n<ul>\n<li>Les classes es programaran segons la disponibilitat dels instructors i les prefer\u00e8ncies del client.<\/li>\n<li>El client rebr\u00e0 un enlla\u00e7 i les instruccions per accedir a la classe en l\u00ednia al correu de confirmaci\u00f3.<\/li>\n<\/ul>\n<p><strong>Pol\u00edtica d&#8217;anul\u00b7laci\u00f3<\/strong><\/p>\n<p><strong>Anul\u00b7laci\u00f3 per part del client:<\/strong><\/p>\n<p>Els clients poden sol\u00b7licitar l&#8217;anul\u00b7laci\u00f3 d&#8217;una classe fins a 24 hores abans de l&#8217;inici de la programaci\u00f3.<\/p>\n<ul>\n<li>Per anul\u00b7lar una classe, el client ha de contactar-nos a trav\u00e9s de la nostra plataforma en l\u00ednia i podr\u00e0 tornar a programar aquesta classe.<\/li>\n<li>Si la sol\u00b7licitud d&#8217;anul\u00b7laci\u00f3 es fa amb menys de 24 hores d&#8217;antelaci\u00f3, la classe no \u00e9s reemborsable.<\/li>\n<li>\n<ul>\n<li>\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Anul\u00b7laci\u00f3 per part de l&#8217;empresa:<\/strong><\/p>\n<ul>\n<li>Ens reservem el dret d\u00b4anul\u00b7lar classes en cas d\u00b4indisponibilitat de l\u00b4instructor, problemes t\u00e8cnics o altres circumst\u00e0ncies imprevistes.<\/li>\n<li>En cas d&#8217;anul\u00b7laci\u00f3 per part de l&#8217;empresa, es notificar\u00e0 al client com m\u00e9s aviat millor i s&#8217;oferir\u00e0 una reprogramaci\u00f3 o el reemborsament complet del pagament realitzat.<\/li>\n<li>\n<ul>\n<li>\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Pol\u00edtica de Cancel\u00b7laci\u00f3<\/strong><\/p>\n<p><strong>Cancel\u00b7laci\u00f3 de Classes:<\/strong><\/p>\n<ul>\n<li>Els clients poden cancel\u00b7lar una classe fins a 24 hores abans de l&#8217;inici programat.<\/li>\n<li>Per cancel\u00b7lar una classe, el client ha d&#8217;accedir a la nostra plataforma i podr\u00e0 tornar a programar aquesta classe.<\/li>\n<li>Si la sol\u00b7licitud de cancel\u00b7laci\u00f3 es fa amb menys de 24 hores d&#8217;antelaci\u00f3, la classe no ser\u00e0 reemborsable.<\/li>\n<li>\u00a0<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Reprogramaci\u00f3 de Classes:<\/strong><\/p>\n<ul>\n<li>Els clients poden sol\u00b7licitar la reprogramaci\u00f3 d&#8217;una classe fins a 24 hores abans de l&#8217;inici de la programaci\u00f3.<\/li>\n<li>La reprogramaci\u00f3 estar\u00e0 subjecta a la disponibilitat de l&#8217;instructor ia la programaci\u00f3 de dates i horaris nous acordats entre ambdues parts.<\/li>\n<li>\u00a0<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Reemborsaments:<\/strong><\/p>\n<ul>\n<li>Els reemborsaments per classes cancel\u00b7lades seran processats dins dels 10 dies h\u00e0bils posteriors a la sol\u00b7licitud de cancel\u00b7laci\u00f3.<\/li>\n<li>El reemborsament s&#8217;ha de fer utilitzant el mateix m\u00e8tode de pagament emprat en la compra original, llevat que s&#8217;acordi un altre m\u00e8tode.<\/li>\n<li>\u00a0<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Atenci\u00f3 al Client<\/strong><\/p>\n<p>Per a qualsevol consulta o assist\u00e8ncia relacionada amb vendes, anul\u00b7lacions i cancel\u00b7lacions, si us plau contacteu amb el nostre equip d&#8217;atenci\u00f3 al client a trav\u00e9s de:<\/p>\n<ul>\n<li><strong>Correu Electr\u00f2nic:<\/strong>\u00a0info@hibernoenglish.com<\/li>\n<li><strong>Tel\u00e8fon:<\/strong>\u00a0+34 93\/7251221 \u2013 663748974<\/li>\n<li><strong>Horari d&#8217;Atenci\u00f3:<\/strong>\u00a0Dilluns a divendres, de 9.00 a 18.00 hores.<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Notes Finals<\/strong><\/p>\n<p>Ens comprometem a proporcionar un servei d&#8217;alta qualitat a les nostres classes particulars online o presencials i agra\u00efm la confian\u00e7a dels nostres clients. Aquesta pol\u00edtica est\u00e0 subjecta a canvis i actualitzacions, per la qual cosa recomanem revisar-la peri\u00f2dicament.<\/p>\n<p>Data de Vig\u00e8ncia: 16\/07\/2024<\/p>\n<p><em>Aquesta pol\u00edtica est\u00e0 dissenyada per oferir claredat i transpar\u00e8ncia als nostres clients sobre els procediments de vendes, anul\u00b7lacions i cancel\u00b7lacions, tot assegurant una experi\u00e8ncia d&#8217;aprenentatge satisfact\u00f2ria i sense contratemps.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Vendes, Anul\u00b7laci\u00f3 i Cancel\u00b7laci\u00f3 de Classes Particulars Online Pol\u00edtica\u00a0de Vendes Proc\u00e9s de Compra: Els clients poden reservar classes particulars en l\u00ednia o presencials a trav\u00e9s del nostre lloc web o per tel\u00e8fon. Totes les reserves seran confirmades mitjan\u00e7ant un correu electr\u00f2nic amb els detalls de la classe i la confirmaci\u00f3 del pagament. \u00a0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-4890","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Vendes - Hiberno English | Escuela de Ingl\u00e9s en Sabadell<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hibernoenglish.com\/ca\/politica-de-vendes\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Vendes - Hiberno English | Escuela de Ingl\u00e9s en Sabadell\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Vendes, Anul\u00b7laci\u00f3 i Cancel\u00b7laci\u00f3 de Classes Particulars Online Pol\u00edtica\u00a0de Vendes Proc\u00e9s de Compra: Els clients poden reservar classes particulars en l\u00ednia o presencials a trav\u00e9s del nostre lloc web o per tel\u00e8fon. 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